Privacy Policy

Introduction

Geoposter ("we", "us", "our") operates the website geoposter.earth. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including designing custom map posters and placing orders.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

Information we collect

Information you provide

• Order information: Name, email address, shipping address, and payment details when you place an order.
• Design data: Location coordinates, map customisation choices, and poster design preferences you select while using our designer tool.

Information collected automatically

• Session data: We use browser sessions to associate your designs and shopping cart with your visit. This does not require creating an account.
• Usage data: IP address, browser type, operating system, referring URLs, pages visited, and timestamps. This information helps us understand how our site is used and improve the experience.
• Cookies: We use essential cookies to maintain your session and shopping cart. We do not use advertising or third-party tracking cookies.

How we use your information

We use the information we collect to:

• Process and fulfil your orders, including printing, shipping, and delivery.
• Communicate with you about your orders, including confirmations, shipping updates, and customer support.
• Maintain and improve our website and services.
• Prevent fraud and ensure the security of our platform.
• Comply with legal obligations.

We do not sell your personal information. We do not use your data for advertising profiling.

How we share your information

We share your information only with the following categories of third parties, and only to the extent necessary to provide our services:

Payment processing

We use Stripe to process payments. When you place an order, your payment details are sent directly to Stripe and are not stored on our servers. Stripe's handling of your data is governed by their privacy policy.

Print and fulfilment

We use Prodigi as our print-on-demand production and fulfilment partner. When you order a physical product, we share your shipping name, shipping address, and order details (including the poster artwork) with Prodigi so they can print and deliver your order. Prodigi's handling of your data is governed by their privacy policy.

Hosting and infrastructure

Our website is hosted on servers that may process and store your data. We select hosting providers that maintain appropriate security standards.

Legal requirements

We may disclose your information if required to do so by law, or if we believe in good faith that such action is necessary to comply with a legal obligation, protect our rights or safety, or investigate potential violations.

Data retention

We retain your order information for as long as necessary to fulfil the purposes outlined in this policy, including for accounting, legal, and reporting requirements. Typically, order records are retained for 7 years for tax and compliance purposes.

Design data not associated with an order may be deleted periodically. Session data expires when your browser session ends or after a period of inactivity.

Your rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data, subject to legal retention requirements.
• Portability: Request your data in a structured, commonly used format.
• Objection: Object to the processing of your personal data in certain circumstances.

To exercise any of these rights, contact us at hello@geoposter.earth. We will respond within 30 days.

International transfers

Your information may be transferred to and processed in countries other than your own, including countries where our fulfilment partner Prodigi operates printing facilities. These transfers are necessary to fulfil your order and deliver your products. We ensure that any such transfers comply with applicable data protection laws.

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (HTTPS), secure password hashing, and restricted access to personal data.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Children's privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will take steps to delete that information.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the revised policy.